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Orders, delivery, or advice on what suits your skin — in Bangla or English. We usually reply within a few minutes during opening hours.
Saturday to Thursday, 10am – 8pm
Start a WhatsApp chatBangla or English · we never share your number
Opening hours
Saturday to Thursday, 10am – 8pm. Messages sent outside these hours are answered first thing the next morning.
Asked most often
Before you write
How long does delivery take?
Ready-stock items leave Dhaka in 1–2 working days and arrive in 1–2 working days inside Dhaka, or 2–4 working days outside. Pre-order items reach Dhaka in about 3 weeks, then take the same 1–2 days to reach you.
How do I track my order?
We send SMS updates at each step. You can also open Track your order with your order number and mobile number — no sign-in needed.
What is the 20% advance?
For pre-order items you can pay 20% now to confirm the order and the rest when it arrives. On a ৳ 12,500 item that is ৳ 2,500 today and ৳ 10,000 on arrival.
What if it arrives damaged or it is the wrong item?
Tell us within 48 hours of delivery with a photo of the box and the item. We replace it or refund you in full, including delivery.