In short
- Cash on delivery on every order
- Pre-orders: 20% advance by bKash or Nagad, the rest on delivery
- We never ask for your PIN
Ways to pay
- Cash on delivery — pay the rider when your order arrives.
- bKash or Nagad — for the advance on pre-order items.
Paying the advance on a pre-order
Pre-order items are bought for you in Europe, so they are confirmed with an advance of 20% of the order. At checkout choose “Pay the advance by bKash or Nagad”, send the amount shown to our bKash or Nagad number, then enter the number you sent it from and the transaction ID.
We check the payment and confirm your order by message. The rest is paid in cash when your item is delivered.
Cash on delivery
Items in our Dhaka stock are paid in cash when they arrive. The rider calls before coming.
Keeping your payment safe
We never ask for your bKash or Nagad PIN. We only need the number you paid from and the transaction ID.
Cancellations and refunds of an advance
See returns and refunds. An advance is returned to the bKash or Nagad number it came from within 7 working days.
Questions about this policy? Talk to a person in Bangla or English.
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