In short
- Prices are in Bangladeshi taka and include VAT where it applies
- An order is confirmed when we send your order number
- Pre-orders are bought for you after you order
- These terms follow the laws of Bangladesh
About us
The Brand Galerie is an online shop selling European beauty products in Bangladesh, based in Dhaka. You can reach us on our contact page or at info@thebrandgalerie.com.
Orders
Your order is an offer to buy. It is accepted when we confirm it by SMS with an order number. If an item turns out to be unavailable, we tell you and refund anything you paid for it in full.
Prices and offers
Prices are shown in taka. A sale price applies until the date shown on the product. If a price is shown wrongly by mistake, we contact you before dispatch and you may cancel without charge.
Pre-orders
Pre-order items are bought for you after you order and arrive in about 3 weeks. Timings are estimates; we keep you informed of any change. See how pre-order works and cancelling a pre-order.
Payment
Payment options, the 20% advance and the cash-on-delivery limit are explained on payment options. Any balance is due on delivery.
Delivery and returns
Delivery terms are on delivery information and returns on returns & refunds. They form part of these terms.
Using the products
Read the label and patch-test new skincare before regular use. Our advice is general guidance, not medical advice — for a skin condition, please see a doctor or dermatologist.
Changes and governing law
We may update these terms; the version on the day you order applies to that order. These terms are governed by the laws of Bangladesh.
Questions about this policy? Talk to a person in Bangla or English.
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