In short
- ৳ 70 inside Dhaka, free on orders over ৳ 5,000
- ৳ 130 anywhere else in Bangladesh
- Ready stock: 1–2 working days inside Dhaka
- Pre-order: about 3 weeks to Dhaka, then 1–2 days to you
Where we deliver
We deliver to every district in Bangladesh through our courier partners. Inside Dhaka city we use our own riders where we can.
Charges and timings
| Area | Ready stock arrives | Charge |
|---|---|---|
| Inside Dhaka | 1–2 working days | ৳ 70 · free over ৳ 5,000 |
| Outside Dhaka | 2–4 working days | ৳ 130 |
The charge is shown in your basket and at checkout before you pay. Working days are Saturday to Thursday, excluding public holidays.
Pre-order timing
Pre-order items are bought for you in Europe after you order and reach Dhaka in about 3 weeks. The product page and your order confirmation give the expected date. Once the item is checked in Dhaka, delivery takes the same time as ready stock.
Read how pre-order works for each step.
Baskets with both kinds of item
If your basket has ready-stock and pre-order items, you choose at checkout: one delivery when everything has arrived, at no extra charge, or two deliveries so the ready-stock items come now, for one more delivery charge.
If something is delayed
If a pre-order will be later than the date we gave you, we message you as soon as we know, with the new date. If it is more than a week late you can cancel and we return your advance in full.
Receiving your parcel
The rider calls before arriving. Please check the box is sealed before you accept it. If the box is damaged, you may refuse it, or accept it and tell us within 48 hours with a photo.
Tracking your order
We send an SMS when your order is confirmed, when it is handed to the courier and when it is on its way to you. You can check at any time on Track your order with your order number and mobile number.
Questions about this policy? Talk to a person in Bangla or English.
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